Refund policy

Return & Refund Policy

At Ghar Zaiqa, customer satisfaction is our top priority. Please read our Return & Refund Policy carefully before placing an order.

Returns

We only accept returns if:

- You receive a damaged product.

- You receive the wrong product.

- The product packaging is damaged during delivery.

To request a return, please contact us within 24 hours of receiving your order and provide clear photos of the product.

Refunds

Refunds are only applicable if:

- The product received is damaged.

- The wrong item was delivered.

- Your order cannot be fulfilled after payment has been received.

Once your request is approved, the refund process will be completed within 7 working days.

Non-Refundable Situations

Refunds or returns will not be accepted if:

- The product has been opened or used.

- The customer changes their mind after receiving the order.

- Incorrect delivery information was provided by the customer.

Order Cancellation

Orders can be cancelled before dispatch. Once the order has been shipped, cancellation requests cannot be accepted.

For return or refund requests, please contact us:

📞 WhatsApp: 03232653534

We are always happy to assist you and ensure the best shopping experience with Ghar Zaiqa.

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